Da’Nesha JacksonPoBox 21498 Oakland CA, 94620Danesha.dj58@gmail.com510-938-0591Career overview: I am currently seeking a position in customer service/sales to obtain a challenging leadership position by using problem solving and management skills at. My goal is to become an assistant manager by using my current job skills to gain more experience and knowledge working in retail.Core Strengths●To communicate effectively while displaying great customer service.●To be pleasant, friendly accurate and punctual.●To build a long term relationship with a company  ●To achieve targeted results in a timely mannerAccomplishments●Extensive experience handling a variety of different clientele●bringing great customer service helping all customers at any cost so they leave happy and satisfied●Improved the efficiency of customer service department by providing both training for new hires and setting up training materials Work Experience: :start date:April,04,2016Callsocket: Position: Customer Care AgentDuties & Responsibilties:•Taking inbound warm lead sales calls from our California team•Consult, promote, and close sales for our products•Handle all calls with a high level of quality, efficiency, excitement, and attention to detail•Engage and build genuine rapport so our customers feel like they are talking to a friend not a sale associate•Listening to our customer and sharing the benefits of the clients’ products•Produce results in the form of sales and high customer service marksLids Hat World Inc: Start date: May.26-oct.16 of 2014Responsible for opening and closing the store and giving great customers service representative responsible for assisting customers  while maintaining a hourly log to monitor daily service requestsShiekh Shoes: Start date: Jan.22-jun.8 of 2015Responsible for giving customers great customer service and make sure they find the wright shoe that will satisfy there need. I also cleaned and help open and close the store with other employee’s.Volunteer Experience . Kaleo Christian Fellowship Church – Oakland, CAChildcare taking care of children – Oakland, CABoys and girls club - Oakland, CAPersonal References:Laura Amy- Childcare Provider (510)694-1948Domoniq Lowery- Lids Co Worker (925)247-4874DeMarco Ayers- Lids Manager (415)786

  • ID#: 98682
  • Location: Sacramento, CA , 95825

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