CUSTOMER SERVICE REP/DATA ENTRY/CALL CENTER/RECEPTIONIST

 

PAMELA HARRIS

Sacramento, CA. 95815

(916)346-0040

pammharris611@gmail.com

Objective

Seeking a long-term employment opportunity with an established company located in the Sacramento area.

Skills & Abilities

I am loyal, honest, punctual, dedicated to seeing projects through, and very dependable. I am a fast learner and can work independently or with minimal supervision.

Experience

 

CLIENT SERVICE REPRESENTATIVE- INTERIM HEALTHCARE INC. 

Dec. 2015 TO Apr. 2016

My duties were being responsible for opening and closing cases, front desk duties, answering phones, running audits and correcting them. Being a major part of the hiring process, making sure that potential caregivers paperwork was in order.

FAMILY CAREGIVER

May 5, 2011 TO April 15, 2015

I moved to North Carolina to care for my aging parent. When my father passed away, I returned to California.

HEALHAVEN TRANSITIONAL HOMES –PROGRAM DIRECTOR 

MAY 1, 2007 TO APRIL 29, 2009

My duties included providing community outreach and awareness, interviewing, drug screening, placement assistance, supervision of residents, conducted 12 step meetings and managed the facility. Additionally, I would provide residents with counseling and resources to assist them with the transition back into society after their release from various rehabilitation facilities.  

APEXCARE/CAREOLOGY institute- STAFFING COORDINATOR / CLIENT SERVICES REPresentative 

JUNE 1, 2007 TO JULY 2009

I managed the day-to-day staffing needs for a non-medical, in-home care agency that serviced clients of all ages. (CNA’s, HHA’s and Caregivers.)

I also assisted with student registration for the Careology Institute, a sister company of Apexcare that provides services to persons who operate care facilities for elderly.

BONANZA/BEST WESTERN INNS AND SUITES – NIGHT AUDITOR/FRONT DESK/CUSTOMER SERVICE

AUG. 1, 2006 TO MAY 1, 2007

 

Duties included closing all open accounts by end of day, getting cash ready for deposit, making sure that all reservations are in order, front desk duties, guest registration and cashiering.

 

 

EduCATIOn

aMERICAN RIVER COLLEGE

AA IN CHEMICAL DEPENDENCY, AA IN HUMAN SERVICE

G.P.A. 3.6

WALTON UNIVERSITY

B.A. IN SOCIAL WORK

G.P.A.  3.5

Leadership

MEMBER OF STUDENTS FOR ETHICS AND EQUALITY (2010-PRESENT)

 

References

Professional References are available upon request

 

  • ID#: 98457
  • Location: Sacramento, CA , 95815

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