CUSTOMER SERVICE REP/DATA ENTRY/CALL CENTER/RECEPTIONIST
Sacramento, CA. 95815
Seeking a long-term employment opportunity with an established company located in the Sacramento area.
Skills & Abilities
I am loyal, honest, punctual, dedicated to seeing projects through, and very dependable. I am a fast learner and can work independently or with minimal supervision.
CLIENT SERVICE REPRESENTATIVE- INTERIM HEALTHCARE INC.
Dec. 2015 TO Apr. 2016
My duties were being responsible for opening and closing cases, front desk duties, answering phones, running audits and correcting them. Being a major part of the hiring process, making sure that potential caregivers paperwork was in order.
May 5, 2011 TO April 15, 2015
I moved to North Carolina to care for my aging parent. When my father passed away, I returned to California.
HEALHAVEN TRANSITIONAL HOMES –PROGRAM DIRECTOR
MAY 1, 2007 TO APRIL 29, 2009
My duties included providing community outreach and awareness, interviewing, drug screening, placement assistance, supervision of residents, conducted 12 step meetings and managed the facility. Additionally, I would provide residents with counseling and resources to assist them with the transition back into society after their release from various rehabilitation facilities.
APEXCARE/CAREOLOGY institute- STAFFING COORDINATOR / CLIENT SERVICES REPresentative
JUNE 1, 2007 TO JULY 2009
I managed the day-to-day staffing needs for a non-medical, in-home care agency that serviced clients of all ages. (CNA’s, HHA’s and Caregivers.)
I also assisted with student registration for the Careology Institute, a sister company of Apexcare that provides services to persons who operate care facilities for elderly.
BONANZA/BEST WESTERN INNS AND SUITES – NIGHT AUDITOR/FRONT DESK/CUSTOMER SERVICE
AUG. 1, 2006 TO MAY 1, 2007
Duties included closing all open accounts by end of day, getting cash ready for deposit, making sure that all reservations are in order, front desk duties, guest registration and cashiering.
aMERICAN RIVER COLLEGE
AA IN CHEMICAL DEPENDENCY, AA IN HUMAN SERVICE
B.A. IN SOCIAL WORK
MEMBER OF STUDENTS FOR ETHICS AND EQUALITY (2010-PRESENT)
Professional References are available upon request