Medical front desk/data entry
Skills/QualificationsRecognized for commitment to customers, professionalism, strong attention to details, and best customer service providedProven ability to work effectively under stressful situations, and remain professional under all circumstances Provided high level of guest relations with interpersonal and communication skillsGreat team player, self-started, and exceptional organizational skills
ExperienceSheraton Grand Sacramento Hotel – Night auditor/Front Desk ClarkApril 2013 – CurrentSacramento, CADealt tactfully and effectively with difficult customersHandled and operated all cash/credit card transactions and following all verification/registration procedures.Promoted and recommended promotional programs for qualified guestsGenerated reports by outlining room occupancy totals, daily transactions, and revenues for management review.
Sheraton Grand Sacramento Hotel – House KeeperJune 2011-April 2013Sacramento, CAReturned vacant rooms back to occupant-ready status by deep cleaning and replacing all amenities in room.Provided and delivered immediate service to guests when requestedRestocked supplies in rooms, supplies cart, and supplies closetsKept hallways and common areas in facility clean and tidy
Del Taco – Team LeaderDecember 2009 – March 2012Sacramento, CAListened and took orders accurately by demonstrating high performance standards in work quality Assisted and took on manager’s responsibilities when manager is unavailable. Prepped food for all orders by following safety guidelines and making sure prepping area is sanitary.EducationWilliam High School – High School DiplomaJune 2011Sacramento, CA