Medical Receptionist/Administrative Support

Michelle D. Kelso

6805 Havenside Drive

Sacramento, CA  95831



Seeking a positon using my extensive knowledge and successful experience within the healthcare industry.



  • Extensive experience in the healthcare industry ranging from administrative responsibilites to clinical care.
  • Execellent communications and interpersonal skills.
  • Self-motivated, dedicated, efficient and reliable under pressure.
  • Possesses great knowledge of medical terminology.
  • Detail oriented in the completion of tasks with the ability to multitask.
  • Confident in interactions with individuals at all levels.
  • Personable and compassionate when giving care.


Chapel Hill Pediatrics and Adolescents, PA, Chapel Hill, NC October 2008 - October 2015

Medical Receptionist

  • Greeting patients, verifying demographics and insurance information.
  • Collecting co-pays and outstanding balances as well as balancing till at end of the day.
  • Scheduling patient appointments and reminder calls.
  • Logging and tracking patient forms requiring doctor's signature.
  • Monitoring faxes and Patient Portal and distributing received information.
  • Performing administrative duties as requested by Physicians, Nurses and Supervisors.
  • Scanning reports and patient messages to Physicians in EMR.

RDU Airport, Raleigh, NC August 2006 - October 2008

Sales Associate

  • Responsible for maintaining a clean and safe shop.
  • Greeting Customers and assisting with purchases.
  • Completion of customer sales transactions properly.
  • Daily ordering and restocking of necessary merchandise.

Midtown Medical Group, Sacramento, CA September 1999 - September 2005

Healthcare Administrative Assistant

  • Responsible for answering multiple phone lines.
  • Ordered clinical and office supplies as needed.
  • Verified medical insurance.
  • Appointment scheduling and filing of pertinent patient information.
  • Assisted the Physician with Medical procedures.
  • Performed EKGs and administered patient injections.
  • ID#: 95958
  • Location: Sacramento, CA , 95831

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