Customer Service Agent - Airport

 

 

 

 

 

Mel Clary

32 Bentley Avenue

Sacramento, California 95823

916-399-9918 (home)

916-233-3584 (cell)

 

EDUCATION

Certificate of Medical Transcription - Highline Community College, Des Moines, Washington

Associate of Arts Degree - Business Education - Kansas City, Kansas

 

COMPUTER SKILLS

Worldspan, PARS, System One,Sabre, Sabre Quick Res, Word

 

WORK HISTORY

 

Caregiver                                                            10/2004 - Present

Sacramento, California

 

Aids, supervises, and monitors around-the-clock care for an Alzheimer’s patient.

 

Seasonal Receptionist

H & R Block Tax Service                                 1/2004 - 4/2004

Seattle, Washington

Provided customer service to clients by answering telephones, screen, scheduling  appointments and giving support to the tax preparers.

 

Navigant Integrated Services                     11/1999 - 2/2003

Seattle, Washington

Senior Travel Consultant

Received telephone calls from clients and placed primarily domestic reservations for air, rail, hotel, and rental cars in a high volume call center. Prepared fare quotations for varied travel needs per the Lockheed Martin Corporation account specifics. Resolved basic and fairly typical travel related problems. Responsible for delivering the highest quality of customer service.

 

Delta Airlines                                                    4/1996 - 11/1998

Dallas, Texas

Customer Service Representative

Furnished customers with airline domestic and international fare information, rental car and vacation packages.

 

 

 

 

Cheap Tickets                                                    11/1989 - 12/1992

Honolulu, Hawaii

Reservations Sales Agent

Assisted clients with inter-island airline, hotel, rental car packages and discounted promotions.

  • ID#: 95750
  • Location: Sacramento, CA , 95823

Don't Be Fooled

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  • If an offer sounds too good to be true, it is. Walk away!

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