customer service, sales, retail, management, warehouse

Objective

To obtain the position in which I have applied and to further my learning experience, knowledge and skills.

EXPERIENCE

Area Manager, Tous USA Los Angeles; CA — June 2011- March 2013

 

Trained and supervised all employees, managers, and, sales floor. I maintained and exceeded individual and store goals. I processed petty cash, bank deposits, budgets, and payroll monthly, quarterly and annually. I conducted reviews for my employees and managers. I was responsible for recruiting, disciplinary actions and terminations. I utilized Microsoft Excel, Word, and Outlook daily, participated in conference calls. I also oversaw merchandising and floor set up. 

Store Manager, T-mobile; CA — August 2008-April 2011

Provided consultative sales and service on the sales floor during scheduled business hours

Responsible for recruiting and developing new employee, motivate and manage a high-performing team.  Meet and exceed individual and team sales goals.  Keep abreast of the rapidly evolving T-Mobile te    chnology.  Create an environment for discovery in store and communicating new new ideas for using mobile communications.  Execute the processes and procedures that ensure that the "back" of the store works as well as the "front" from a customer perspective.  Cultivate long-term customer relationships.

 

PHONE BANKER II, WELLSFARGO BANK N.A. SACRAMENTO, CA - DEC 2007-SEPT 2008

 

Responded to high volume calls regarding customer accounts, maintained regular maintenance on checking, savings, lines of credit, credit cards, certificates of deposits, and light maintenance to equity and non-equity loans/lines of credit, updated general information. Achieved and maintained aggressive sales goals, referred products/ services, maintained a quality assurance of 95% consistently.

 

 

EDUCATION

MANTECA HIGH SCHOOL, MANTECA, CA; AUG 2003-MAY 2007

 working knowledge of Microsoft word, word processing and Microsoft excel excel

Graduated baking and finance Regional Occupation program May 30,2007

 

 

  • ID#: 95379
  • Location: Sacramento, CA , 95826

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!