ADMINISTRATIVE ASSISTANT/ CUSTOMER SERVICE/CLAIMS/RECEPTIONSIT

Adrienne J. Brooks

 

2762 5th Street

Sacramento, CA 95825

Cell (916) 318-1659

Home (916) 942-9649

Email:  wipappeal@gmail.com



Professional Objective

I am seeking to obtain a position as a Customer Care or Administrative Assistant in a professional environment where I will have the opportunity to utilize my skills and demonstrate my upbeat personality and professional demeanor.   I strive towards gaining new skills while  furthering my  knowledge and  fulfilling my career goals by achieving growth and advancement within the company.

 

Skills

  • Processed dental claims with 98% accuracy by auditing  and correcting errors.

  • Performed data entry.

  • Mailed confirmation and or denial of reimbursement letters to clients and pharmacies.

  • Completed patient registration and assured that all medical history and other data was entered into the system.

  • Professional appearance and composure

  • Collected payments for services rendered.

  • Telephone Operator using multi-line switchboard.

  • Scheduled appointments, tests and office procedures.

  • Disbursed incoming mail daily.

  • Patient and professional in demeanor.

  • Obtained authorizations and referrals for procedures.

  • Learned client flow management knowledge.

  • Skilled Problem solver.

  • Medical terminology

 

Certifications And Degrees

 

Medical Assistant Certification   

Phlebotomy/ EKG / CPR Certification



Education

 

07/1997  Diploma-General Studies

Adelante High School  

Roseville, California.

 

07/1997-11/1998  Associates of Science Degree

High-Tech Institute

Sacramento, California

 

Employment History

 

11/2009-Present

Student attending coursat Sacramento City College Housekeeper/ Mother/Student

Sacramento City College

 

03/2008-11/2009  Claim Auditor II

Delta Dental of California

Rancho Cordova, California.

 

3/2006-3/2007  Manual Claim  Processor                                                   

National Medical Health Cards

Rancho Cordova, California

 

3/1999-7/2005 Front Office Receptionist                                                                   

Sacramento Ear, Nose and Throat/SENT                                 

 Sacramento, California



References Available upon request.

 

  • ID#: 89499
  • Location: Sacramento, CA , 95818

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