Customer Service

Jenenia Jones

3352 Hartselle way

Sacramento, CA 95827

(916) 271-2091 


Prestige Payment System                                                                                                              Sacramento, CA

                                                                                                                                         September 2014 to February2015

      Customer service savvy promotes advertise forward calls to run credit score for new customer that are approved.

      Set up businesses owner with processing machines to accept credit card payment visa discovery master card or debit                                                                                                                                                   



Boulevard Entertainment Customer Service                                                                               Los Angeles, CA                             

                                                                                                                                                      April 2012 to July 2014

  • Greeting and screen all incoming calls, maintain a high hold time, stay optimistic, open-minded
  • Quick thinker to problem solve calls,  uphold customer satisfaction
  • Adult fun, all calls must be handled at the callers’ request, all calls are monitored
  • Must be alert, energetic, funny, also have a sense of humor


Cal Trans Litter Abatement & Landscaping Labor                                                                           Sacramento, CA

                                                                                                                                                    October, 2011 to May 2012 

Crew members are required to perform repetitive, strenuous labor including, but not limited to, clearing vegetation, debris, and litter while using hand tools (hoes, shovels, pruning shears, etc.) and power tools (chainsaw, weed-eater, etc).  Must adhere to all Cal Trans Safety requirements

  • Debris removal (trash, trees, litter)
  • Tree Trimming
  • Hedging
  • Weeding
  • Remove leaves and debris from highway and streets drainage systems
  • Chipper Use and mulching
  • Highway landscape and maintenance of Sacramento Area Highways (including on- and off-ramps)
  • Training new crew members
  • Attend two safety training briefings per week. 
  • Trained in correct and safe use of hand and power tools


K Designers Home Remodeling Leaders Telemarketer                                                              Sacramento, CA

                                                                                                                                                  January 2011 to May 2011

  • Operated cord and cordless switchboard to provide answering service for client         
  • Greeted callers with they up most customer service and announced name and phone number off the automatic dialer.
  • Recorded and delivered information for the company sales Within Customer service Computer savvy.
  • Appointment setter with home owners for demonstration of the specialized product that K Designers


  • Promoting and advertising sales that was available for a limited time to the home owners.


Maximum Security Alarm Inc Telemarketer                                                                                   Sacramento, CA

                                                                                                                                           October 2010 to February 2011

  • Designed and implemented marketing plan and calendar, sales and customer service computer savvy Word, Excel, PowerPoint.
  • Developed marketing campaigns within customer service
  • Developed integrated direct and telemarketing programs resulting in 100 percent responded to written and

Telephone requests for appointment.

  • Utilized competitive industry and business analysis, as well as input from customers, to document market
  • opportunities and define product requirements.
  • Several entry level positions.


EDUCATION: Sacramento City College, September 2010 to March 2011. General Education


  • ID#: 88290
  • Location: Sacramento, CA , 95827

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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