Medical Office Coordinator/Insurance Claims/Regerstration Referrals

Angela Marie Lake


7336 Greenhaven Dr. Apt. #101 Sacramento, CA 95831| P:916-821-9530|



Dedicated and motivated medical office professional with 15+ years of experience with exceptional customer service skills, solid multitasking and strong attention to detail.






UC Davis Medical Center Department of Pathology, Sacramento, CA, 03/2004-Present

Serve as a Medical Offiee Representative II. Responsibilities include: Primary liaison between departments, patients, physicians, other clinic staff, internal and external,clients and vendors; perform various clerical and administrative functions, such as ordering supplies, answer multi-line telephones, filing, create worksheets, and record keeping various clerical duties which includes, multi-lines phones and insurance verification; strong customer service, public and patient relations; successful report preparation using electroinc practice management, and other computer software, with invoices, financial statements, letters, case histories, and medical records; deliver and announce appropriate messages acurately and expeditiously; communicate with callers inquiries concerning patient condition and other request for information; experince with medical terminology.

Medical Office Coordinator II

UC Davis Medical Center Department of Family Practice, Sacramento, CA, 02/1998-03/2004

Check patients in/out and collect copays

Insurance verification HMO's, PPO's, Medicare, Medi-Cal

Schedule patients for new and follow-up appointments

Register new and established patients

Process all referrals and authorizations for specialty physicians for patients

Monitor Workers Compensation cases to obtain eligibility for further visits

Enter and update patient demographics in the computer

Prepare patient charts and update physicians as needed

Respond to calls and provide information on the various services of the health organization

Answer multi-line telephones (ACD) and ensure accurate filing maintenance

Unit Secretary

Mercy General Hospital PCU Unit, Sacramento, CA, 01/1997-02/1998


Transcribe physician's orders

Order lab requests for patients

Answer call lights for patient care

Answer multi-line telephones

Deliver all messages accurately and expeditiously


Angela Marie Lake



Epic software, IDX, Medisoft computerized software Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Access and QuickBooks; Ability to type 35 CWPM; Ability in analyzing situations and making timely decisions; Experience in patient scheduling,pre-regerstration, referrals, authorizations, and billing; Excellent in multi-line telephones and customer service; Knowledge of medical terminology


University of Phoenix, Sacramento, CA, 09/2002-03/2007

Bachelor of Arts in Business Management/Marketing (pursuant), 102 credits completed of 120 needed


National Education Center, Sacramento, CA, 01/1995-01/1996

Completed an intensive 12 month program comprised of theoretical and practical Applications of essential Medical Administration Assistant skills, which include the following:

Administrative Skills- Medical Office Procedures, Health Insurance Claims Processing, Precertification for all major procedures; Scheduling

Clinical Skills- Taking Vital Signs, Sterile Techniques, Biomedical Waste Disposal

Medical Terminology, Anatomy and Physiology


  • ID#: 83502
  • Location: Sacramento, CA , 95831

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