Social Worker, Mental Health worker, Case Manager and counselor

Lisa Michelle Cleveland

(916)896-5379 Home(916)969-3744 Cell

Employment Objective

Social Worker, Mental Health Worker or Human Service position

Summary of Qualifications & Skills

  • 5 years Mental Health and case management work experience with substance abuse, dually diagnosed, HIV+ and homeless clients.
  • Completed various training courses while employed with Turning Point Community Programs through online program Essential Learning.18 Advanced Education Hours topics included; Self-Efficacy, Life Laws/Life Strategies 1&2, Life Laws and Strategies 3&4, Life Laws and Strategies 5, Documentation Training and How the Brain Works.
  • Completed a California Statewide Training & Education Program Treatment Certification Training and California Statewide Training & Education Program Benefits II Expanded training through CSTEP.
  • Completed Mandated Child Abuse Reporter Training.
  • Ability to facilitate and co-facilitate groups for substance abuse and dually diagnosed clients.
  • Effectively communicates and collaborates with interdisciplinary team to empower clients in meeting their goals.
  • Ability to provide interventions and “on-the-spot” counseling to clients.

Other Work Experience

Mental Health Counselor

October 2012 - May 30, 2013

Sunburst Projects 1025 19th Street, Sacramento, Ca. 95811

Provide support services and medical case management to individuals and families affected by HIV and AIDS. Complete daily progress notes and quartly reports when necessary. Attend necessary trainings and webinars.

Personal Service Coordinator II

September 2008 - September 2012 

Turning Point Community Programs Transitional Services-North 2862 Arden Way, Suite 100 Sacramento, CA 95827

Support, assist and empower members to identify and progress toward achievement of goals. Complete daily progress notes, monthly reports regarding members progress with ISP goals, complete assessments and ISP's, collaborate with interdisciplinary team and maintain communication with other resources. Utilize intervention plans and strategies according to members needs. Utilize time management skills and maintain positive relations with co-workers.Attend IPP meetings regarding member and expectations. Locate community resources for members benefit. Complete mandatory trainings and attend staff meetings..etc. 

Personal Service Coordinator Intern

September 2007 - May 2008

Turning Point Community Programs Integrated Services Agency 4600 47th Avenue Sacramento, CA 95825

Support, assist and empower assigned members to identify and progress toward achievement of chosen goals under the supervision of a field supervisor.

Substance Abuse Counselor Intern

September 2006 - May 2007

 Strategies for Change | Sacramento, CA 

Provide integrated substance abuse treatment and mental health, co-occurring & support services for women in individual and group settings. Attend trainings and meet with supervisor weekly to report progress. Assist with urinalysis testing and provide counseling.

Resource Specialist

September 2004 - May 2005 

Francis House | Sacramento, CA 

Provide resources to homeless persons and families in need of assistance or support.


Master's Degree, Social Work, August 2008 - May 2010 California State University-Sacramento | Sacramento, CA 

Bachelor's Degree, Social Work, Minor in Ethnic Studies, August 2005 - May 2008 California State University-Sacramento | Sacramento, CA 

Associate Degree, Human Services, Substance Abuse, August 2002 - May 2005 American River College | Sacramento, CA 


Certificate of Appreciation from National Alliance an Mental Illness NAMI, April 2010 For supporting the 2010 Northern California NAMIWalk, by being a Team Captain and helping achieve there goals.

Certificate of Recognition, May 2008 Cooper-Woodsen College Enhancement Program awarded the certificate as Testimony of Exceptional Achievement

Recognition of Academic Achievement, May 2008 Acknowledged by College of Health and Human Services, Division of Social Work.Recognition, May 2008

First four year graduate as a recipient of Helen Veress-Mitchell Scholarship Fund.

Certificate of Recognition, October 2007 Served as a Student Volunteer at the Council on Social Work Education's 53rd Annual Program Meeting (CSWE).

Certificate of Completion, February 2012 Successfully completed the UCLA, Social and Independent Living Skills Advanced Implementers' Training (Sacramento Psychosocial Options for Rehabilitation Training SACPORT).

Additional Information

Field Instructor observations while interning at Turning Point Integrated Services Agency, Betsy Cuttle, LCSW

-Highly proactive, takes the initiative to solve problems.-Good crisis management skills.-Highly intelligent and articulate. Excellent advocacy skills.-Intuitive and adapts well to change-Excellent member/client engagement skills, great intervention skills with very difficult clients.-Good insight into own issues and counter transference.

Personal References

Diahann McNeeley, Personal Service Coordiantor II(916)873-2702

Duan Willis, Personal Service Coordinator I(916)333-4909

Jolene Ford, Social Worker(916)868-5359

  • ID#: 79273
  • Location: Sacramento, CA , 95828

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