Laveda Bhachu1580 WaterWheel Drive Apt. #5 Sacramento, CA 95833Home: (916) 692-5192 - Cell: (916) firstname.lastname@example.org
OBJECTIVE: CUSTOMER SERVICE & Administrative Assistant
EXPERIENCE:Balanced billing batches, posted payments, researched accounts, and urgent billing request.Verified, authorized computer billing, In-Depth Knowledge of Insurance Coding.Knowledgeable in Health Information Technology and Medical Terminology.Experienced in HIPPA Knowledge, ensured compliance utilized Managed Care Guidelines.Reviewed claims for accuracy (missing or incomplete codes and charges).Entered customers personal demographic(s) and insurance information into a secured patient(s) data base.Verified all eligibility for billing services by phone or computer.Analyzed and assessed various billing problems regarding clients/customers claims or requests.
Security Officer, Inter-Con Security, Inc., Sacramento, CA 03/27/08-06/25/13Provided visiblity; mitgated theft, fraud, maintained a safe/secure environment for associates and customers; performed periodic tours to check for irregularities; logged and reported daily incident reports; maintained integrity at various assigned locations, provided escort services to employees and customers; managed high and low stressed situations; provided resolutions for all customer issues and complaints; performed services with an excellent attendance record.
Security Officer, Allied Barton Security, Sacramento, CA 06/29/07-03/05/08Daily and routine patrolled on foot to assure safety of assigned areas while presenting a helpful and informative demeanor; made and kepted visual security presence for crime deterrence; composed and managed daily activity reports when applicable; observed/initiated procedures for any/all safety violations and hazards; enforced clients policies and procedures; handled all security situations/incidents efficiently and effectively in both high and low stressed situations.
Data Entry Associate, ASAP Professional Services, San Ramon, CA 10/30/06-12/29/06Accurately performed data entry and submitted all information for processing; effectively resolved issues; regulary provided back up by answering calls and resolved complex problems; managed various contracts and translated notes to data entry; established a professional good working relationship with customers, peers, client and superviors.
Medical Administrative Associate, Kelly Services, San Jose, CA 03/15/01-09/25/02Identified potential liability issues for services provided and reviewed various claims for missing codes or charges; performed other office duties as directed etc.
EDUCATION:Diploma Medical Billing & Coding (MBC), Ultimate Medical Academy, Tampa, FlA.S., Medical Billing & Coding, Ultimate Medical Academy, Tampa, Fl
Computer Skills: MS Office Suite (Word, Excel, Outlook, etc., Typing 60 wpm,Data Entry Alpha/Numeric