4436 Euclid Avenue Sacramento, CA 95822
CELL: (916) 798-0120 EMAIL: LCHONG81@GMAIL.COM
AGENCY – HEWELLET PACKARD
RANCHO COROVA, CA
(TRANSITION INTO ACS/XEROX)
Knowledge experience of Medicare and Medicaid, inputting
data for health care services of HIPPA medical billing prepaid documents of
patient's information, key in insurance claims and other medical documents. Ability to meet quotas and key up to 85
07/10-12/10 ACC PARK CITY SACRAMENTO, CA
Volunteer Coordinator for ACC PARK CITY.
Assistance to the managers, staff, answering
phones for multiple phone lines, transferring calls.
Scheduling appointments: classes, event planning,
Help assistant in other areas for Asian Nursing
home with Health records filing patient information.
Collect payments and write receipts for classes.
Volunteer for greeting seniors at front desk at
Asian nursing home, help with logging spreadsheets for volunteers and other
05/09-08/09 SECRETARY OF STATE, SACRAMENTO, CA
Research documents, microfilm filing, scan
microfilm in machines, sorting mail, and data entry, collect fees for small
businesses, accounts payable/receivable payments, and other duties required.
04/07-02/08 DEPT OF JUSTICE, SACRAMENTO, CA
Assistant to director and Bureau Chief and
Receptionist, Office coordinator, payroll/hr
Provide customer service for support staff of 45
employees, answer heavy phone lines and transfer calls in call center.
Check eligibility for new hires, id theft packets,
maintaining files of employees leave balances, daily attendance, FMLA paper
work, and contact hr for payroll issues.
Order supplies, travel claims, type letters/memos
and other duties required.
03/06-03/07 DMV SACRAMENTO, CA
Update release liability forms, key up to 85 words
a minute, and be able to meet production.
RADIO SHACK SACRAMENTO,CA
Greet customers, answer calls, knowledge of
Selling cell phone services for ATT, Sprint,
Verizon, Nextel phone services.
Also was in charge of receiving payments for
Comcast, ATT, and Directv and sprint payments.
Cashier experience, stock, inventory merchandise,
and other duties required.
10/04- 02/06 CSUS FOUNDATION – DEPT OF HEALTH SERVICES
Sorting mail, running checks through machines, and
Collecting payments for accounts receiving, and
batching medical and Medicare documents, and other duties required.
CALPERS MEMBER SERVICES DIVISION
Provided customer service about their retirement
buy back accounts.
Set up payment an arrangement to customers on
there accounts, sending letters/memos out to employers and customers about
their accounts, microfilm filing, faxing documents, and sorting mail.
Ability to meet production, and quotas, was on a
temporary assignment contract for 8 months.
Back up to support desk for receptionist,
receiving incoming and out coming phone calls, transfer phone calls, and
other duties required.
12/00-5/02 Fremont Adult School
High School Diploma
08/02-08/06 08/11-current Sacramento city college
MS Word, Excel
Spreadsheets, Outlook, Corel Word Perfect, and GroupWise, Lotus Notes.