Administrative Assistant/Customer Service/Receptionist
I have over 15 years experience in the Construction/Engineering Industry serving as a Receptionist, Administrative Assistant, Human Resources and Customer Service Representative. I have provided my administrative assistance for mostly the Construction and Engineering field for most of my career. I am a very quick learner and enjoy training in any areas that support my role with the company I was currently employed with.
During my career, I was responsible for answering phones, correspondence/letters to Clients, Customer Service in all my positions. I have some HR experience with payroll, vacation/sick pay and union dues. With Murray Smith & Associates Engineering, which I was employed for over 10 years, I learned AutoCad, I was responsible for all correspondence, scheduling of appointments/Conference Room, legal descriptions, map notes, blue prints and attending BIA meetings. The following page has a synopsis of my work experience.
I eagerly anticipate hearing from you if my qualifications meet your needs with your firm.
Kerrie Lynn Stevens
3916 E. Pacific Avenue
Sacramento, CA 95820
I am seeking a position where my years of experience can be best utilized. I have 15 plus years experience as an Administrative Assistant, Office Clerk, Receptionist and Customer Service type positions. Please review my work history and I look forward to hearing from you if my skills meet the requirements you are seeking.
APPLE ONE July 2012 – present
JR Conkey Construction (Temporary Assignment) – Receptionist Duties: Answered phones, made labels, helped the Controller with filing/organizing/alphabetizing files and some accounting duties.
Tricorp Hearn Construction (Temporary Assignment) – I assisted the bid department with bidding for construction projects. I helped organize their bid mail information. I did data entry and updated their database with current information on bidding companies. I did filing and organizing their bid binders.
WILLDAN ENGINEERING (714) 940-6300 December 2010 – February 2012
City of Elk Grove
While working with Willdan Engineering, I worked at the City of Elk Grove in the Public Works Department. I scheduled, prepared all paperwork and attended all pre-con meetings for any new construction and development in the City of Elk Grove. I was in charge of all SWPPP (Storm Water Pollution Prevention Plan) requirements and duties. Helped answer phones on our Customer Service line. I would be responsible for starting a new project from the beginning to the end of the warranty process through the City of Elk Grove. I processed them in and out of warranty within a year including creating a file for Storm Water and general information, all correspondence, letters and basic filing of all pertinent project information. I called each client that had a storm water system and made sure they were following the guidelines in keeping the unit cleaned as required. I worked on special projects as needed and requested. Inputted data entries into our H.T.E. program and spreadsheets. Answered any questions and inquiries regarding construction and road closures to the public and clients. Sent out a weekly notice for any street closures and distributed it to all affiliates within the City of Elk Grove. I also was the Fleet Manager. I was responsible for all service records, keeping all vehicles up to date on all maintenance, car washes and warranties for each company vehicles.
INTERWEST CONSULTING (303) 444-0524 June 2008 – December 2010
City of Elk Grove
While working with Interwest Consulting, I was also on contract with the City of Elk Grove and all duties are the same as listed above.
City of Elk Grove January 2007 – May 2008
During this time I worked with Campbell Soup and temporary to permanent with the Interwest Consulting/City of Elk Grove position. My duties at Campbell Soup were keeping track of employee hours and benefit points/spreadsheets. I went on a company trip to learn the new computer system. I did filing, letters, correspondence, phones, scheduling meetings, and data entry and customer service.
DIMARE FRESH January 2006 – December 2006
Phones, mail outgoing/incoming, cash reconciliation/petty cash – deposit, sales orders, filing, work books, making appointments, data entry and customer relations.
MURRAY SMITH & ASSOCIATES September 1996 – May 2005
Answering phones, front desk duties, scheduling conference room, typing legal descriptions, map notes, letters, correspondence, applications, mail (outgoing/incoming), copies, binding and ordering supplies.
Reference available upon request