customer service/call center

ROSEMARY EVANS

385 Bell Ave, apt 38

Sacramento, CA 95838

609.328.8069

Pnutfun@yahoo.com

 

 

 

Objective: To utilize all of my acquired skills professional and self taught to achieve my optimum goal of becoming a full time productive person

 

Education:

 

08/2011 Ashford University Major BA Social Science

Current student

 

1/2008- 03/2009 GULF COAST COLLEGE MAJOR: LPN

 

Successful Completion 03/2009

 

09/2003- 11/2003 HARFORD COMM. COLLEGE MAJOR: LPN PREREQUISITES

 

1st quarter Successful completion

 

09/1999-01/2000 HARFORD COMM. COLLEGE MAJOR: PHARMACY TECH

 

Successful Completion

 

09/1996-01/1997 CECIL COMM. COLLEGE MAJOR: PHLEMBOTOMY/EKG

 

Successful Completion

 

09/1981-06/1985 MIDDLE TWSP HIGH SCHOOL MAJOR: GENERAL

 

Successful Completion

 

 

Employment:

Revel Resort   07/2012 to Current

Assist guest with reservations, provide existing guest with need. Also provided dining options and reservations Informational call overall guest care.

 

Macys fbcs  08/2009-07/2011

 

Customer service call center

 

Assist customers with delivery schedules and tech reports, returns and exchanges high volume call center

 

06/2007-08/2007 7-ELEVEN TAMPA, FL

 

Cashier/ Customer Service

 

Assist customers with purchase, cash handling, inventory, receiving

 

 

07/2005-05/2007 WALT DISNEY WORLD RESERVATIONS TAMPA, FL

 

Itinerary Planner

 

Assist guest who call in to make dining, golf, or recreation reservations also assist in planning of vacation to include tickets sales for special events and Cirque de Soleil

 

 

01/2005-07/2005 FLORIDA ORCHESTRA TAMPA, FL

 

Tele-funding agent

 

Outbound calls to season pass holders to solicit donations to support the Orchestra

 

 

06/2001-06/2003 BLACKWOOD AND MARSHALL EDGEWOOD, MD

 

Care Tech

 

Temporary placement group home caregiver provided a safe location for abused children.

 

 

 

Reference:

 

AVAILABLE UPON REQUEST

 

  • ID#: 66067
  • Location: Sacramento, CA , 95838

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