Administrative Office Assistant

Rhodel Carsola10185 Azinger Way ♦ Sacramento, CA 95829Cell: (916) 410-5105 ♦ Message: (916) 882-9494

To branch out from my current position and take on a challenging and engaging administrative/HR/management role with a company that will allow me to apply my varied experience, knowledge and skills.
I have previous experience verify types, assembling records into standard order, and filing records in designated areas according to applicable alphabetic and numeric filing systems. Daily operation of a computer to enter and retrieve data, typed correspondence and reports has offered a wealth of opportunity to learn new programs, systems, and communicate with individuals in diverse positions within an organization. 

 MS Word  MS Excel MS Outlook MS PowerPoint MS Access Publisher Bilingual (English & Tagalog) QuickBooks Windows Adobe Illustrator PageMakerMenulinkOracle/Proprietary software 

05/2015 - Current Walmart  Elk Grove, CA Sales AssociateMaintains presentation and organization of the Sporting Goods Department, assists customers with purchasing decisions, inspects merchandise to ensure a clean presentation and remove damaged merchandize.Maintain the Sporting Goods area in accordance with Company policies by handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environmentProvides Customer service by acknowledging the Customer, identifying customer needs, assisting with purchase, locating merchandise, resolving Customer issues and concerns and promoting products and services, while maintaining a safe shopping environment.
09/2014 - 05/2015 Advanced Call Center  Sacramento, CA Customer Service RepresentativeObtains client information by answering telephone calls; interviewing clients; verifying informationDetermines eligibility by comparing client information to requirementsEstablishes policies by entering client information; confirming pricingInforms clients by explaining procedures; answering questions; providing informationMaintains communication equipment by reporting problems.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Updates job knowledge by studying new product descriptions; participating in educational opportunitiesAccomplishes sales and organization mission by completing related results as needed
02/2012  07/2013 Quik Stop  Sacramento, CA CashierResponsible for being visible and actively greeting, engaging and assisting customers.Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
02/2007  11/2011 Dish Network  Sacramento, CA Administrative Assistant/InvoicingData entry, invoices, requisitions, Payroll, Purchasing and filling General clerical duties  typing, mail, fax, scan, etc.Maintain all office supplies Report directly to the site general managerDirect communication with all exterior vendorsMaintain social media and web-based communicationsPrimary contact for the Sacramento, CA. location
06/2005  10/2010 Texas RoadHouse  Elk Grove, CA Office ManagerSupervised between 5 to 10 employeesResponsible for opening the restaurantOversaw daily food prep, production and clean upEnsured safe handling of food productsMonitored products receivedResponsible for tipshare and invoicesGeneral clerical duties  filing, typing, scan, mail, faxPayroll and InvoicingAssist with/participating in promotions and eventsResponsible for Office Supplies, new employee orientations, compiles materials and maintains employee database records.Direct communication with all exterior vendorsReported directly to location manager
07/2003  12/2003 Spherion / ETrade  Rancho Cordova, CA Account RepresentativeResponsible for account closuresData entry and FilingReported directly to manager
06/2002  07/2003 Dish Network  Santa Clara, CA Administrative Assistant/DispatchData entry, invoices, requisitions, Payroll and filling General clerical duties  typing, mail, fax, scan, etc.Maintain all office supplies Report directly to the site general managerDirect communication with all exterior vendorsMaintain social media and web-based communicationsReported directly to manager
01/2000  05/2002 Pinkerton Security  Santa Clara, CA HR Specialist/Administrative Assistant/ReceptionistData entry and filingScreens incoming and outgoing calls, shipping and handling, and ordering office suppliesCreated monthly newsletterSchedules interviews, researches the internet to locate potential candidatesAssists with planning new employee orientations, compiles materials and maintains employee database recordsReported directly to site manager
05/1999  01/2000 Moon-Lith Press  Mountain View, CA Clerical / ReceptionistResponsible for incoming and outgoing calls and shipping and handlingData entry, faxing, scan and filingCreated letterhead, business cards and news lettersReported directly to site manager

  • ID#: 108584
  • Location: Sacramento, CA , 95829

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