Administrative Office Assistant

7644 tea Berry Way sacramento, Ca 95828

(916) 459-5919

Anthea Harris



  • Highly enthusiastic customer service professional with over eight years of client interface experience.

  • Ability to deal with problems involving several concrete variable in standardized situations.

  • Exceptional leadership abilities concerning team initiatives.

  • Effective time management, strong communication and interpersonal skills.

  • Flexible, dependable, organized and a positive attitude.

  • Clerical skills including; MS Office, ten-key and multi-phone systems.


October 2014- present Dealertrack Technologies Sacramento, Ca

Document Agent

  • Responsible for accurately handling all outgoing documents as requested to support the business operation goals and service levels.

  • Required to handle documents in a timely and efficient manner while maintaining a consistent flow from one department to the next.

  • Receiving, sorting, scanning, batching, validating, or releasing documents.

  • Processing all documents with a high level of accuracy and quality.


September 2009 – October 2014 FedEx Home Delivery Sacramento, Ca

Package Handler

  • Unload, pick, stage and load products for shipping.

  • Warehousing, storage practices and housekeeping.

  • Received incoming shipments.

  • Reviewed contents against purchase order for accuracy.


November 2006 -January 2010 Century Theaters Folsom, Ca

Box Office Attendant

  • Maintain knowledge of store policies regarding payments, returns and exchanges.

  • Prevent store losses by using awareness, attention to detail and integrity.

  • Cross-trained and provide assistance to other customer service representatives when needed.


July 2008 - October 2008 Pick-N-Pull Sacramento, Ca

Customer Service Representative

  • Collect customer feedback and process changes to exceed customer satisfaction goals.

  • Demonstrate mastery of customer service call script within specified time frames.

  • Develop effective relationships with all call center departments through clear communication.


October 2007- July 2008 Check into Cash Rancho Cordova, Ca

Assistant Manager

  • Assume the responsibilities of the center in the absence of the Center Manager.

  • Assist Center Manager in achieving bonus goals, which include transaction goals along with collection percentage goals while maintaining expenses.

  • Working within company policy, preserve the security of all company assets.

  • Maintain appropriate currency logs and required daily paperwork.

  • Maximize customer satisfaction with exceptional service and a quality environment.


2011-2013 Cosumnes River College Sacramento, Ca

Associates of Arts: Business Administration

  • I am currently furthering my education at Sacramento State University to obtain a Bachelors Degree in Accounting and Business Administration.

  • Coursework in Business Administration and Organizational Development.







7644 tea Berry Way sacramento, Ca 95828

(916) 459-5919

Anthea Harris





Elaine Williams

Front Desk Clerk

Sutter Health Podiatry

(916) 519-1981-cell




Jasmine Luckey


Round Table Pizza

(916) 613-8954- cell



Carole Mackey

Cashier/ Stockroom Clerk


(916) 475-7987- cell



















  • ID#: 108207
  • Location: Sacramento, CA , 95828

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