Call Center Representative


Tonya Kirtz


4039 Whitney Ave Sacrament,Ca 95821


(916) 595-4572


Endurance Associates [July 2016-current]


Contact: Marylin (530) 526-6636


Job title: Outreach Agent (accountant management Position)


Description: See if customers qualify for a free phone of free service for a full year. If they did then I would sign them up, turn on their phone and give them any other information they needed.





Sams Club [Mar2015-July2016]


Contact: Rikki (916) 487-8242


Job title: Cashier (up until 6/2015), Promoted to Accounting Associate (6/2015 -6/2016)


Description: (Cashier) Transfer and ring up member’s items, renew memberships, upgrade memberships, and get credits. (Accounting) Do daily reports, Count Money & enter it into the computer, Do the deposits, finalize paperwork, investigate overs and shorts, enter any cft’s, count the room, do chargebacks & retrieval request, get hourly sale analysis readings.




SSP America [Nov2015-Jan2016]


Contact: Chris (623)326-8755


Job title: Cashier/Barista


Description: I rang up members gave them change and receipts, made coffee, pastries, mochas, fraps, teas, etc.




Environmental Alternatives [Feb2014-July2014]


Contact: Asifia (530) 383-7433


Job title: Transporter and Supervisor/Monitor


Description: Pick up children and take them to visits, court, etc. Supervise the visits and do paperwork on how the visit went. Train new transporters how to pick up the children and how to do the trip log.


Bel Air [July 2012-May2013]


Contact: Silvia (916) 972-7150


Job title: Courtesy Clerk


Description: Bag groceries, restock merchandise, help customers to their cars, get carts, and floor sweeps.




Marie Calendars [Sep 2012-Jan 2013]


Contact: Sharron (916) 961-8571


Job title: Hostess/ Cashier


Description: Take customers to their seats, bring menus, and silverware. Stock the refrigerator and front case. Whip pies, grab to go orders, and ring customers up at the cash register.


Express [Sep 2011-Sep 2012]


Contact: Tanisha (916) 967-2008


Job title: Sales Associate


Description: Stock, Inventory, marketed merchandise, Greet customers at the front, cashier and floor-set (change manikins, and rearrange store areas).


Volunteer work [2006-current]


Contact: Kayla (916) 871-2222


Job Title: Volunteer


Description: I’ve volunteered many years for the El Camino Baptist food bank, VBS (Vacation Bible School), Sunday school teaching assistant. I also do homeless out reaches for Bay Side of South Sacramento Church.






References


Name                               Address                                     Phone




  1. Nkechi Nzerem Johnson    8110 Laguna Blvd Elk Grove, ca 95758           916-217-9905




  2. Stephanie Rubio     2241 Harverd Street Suit 100 Sacramento, ca 95815   209-403-4031




  3. Paula Wilson                   3360 El camino Ave Sacramento, Ca 95821     916-487-8242




  4. Patrice wright 3360 El camino Ave Sacramento, Ca 95821  (916) 385-3506





Awards & Certificates


Express (2011)




  1. Certificate for always meeting sales quota on my shift



  2. Certificate for up selling items. ( mostly clothing)


 

  • ID#: 105344
  • Location: Sacramento, CA , 95821

Don't Be Fooled

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  • To avoid scams, buy and sell with people you can meet locally, in person.
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  • If an offer sounds too good to be true, it is. Walk away!

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