Call Center Representative

Tonya Kirtz

4039 Whitney Ave Sacrament,Ca 95821

(916) 595-4572

Endurance Associates [July 2016-current]

Contact: Marylin (530) 526-6636

Job title: Outreach Agent (accountant management Position)

Description: See if customers qualify for a free phone of free service for a full year. If they did then I would sign them up, turn on their phone and give them any other information they needed.

Sams Club [Mar2015-July2016]

Contact: Rikki (916) 487-8242

Job title: Cashier (up until 6/2015), Promoted to Accounting Associate (6/2015 -6/2016)

Description: (Cashier) Transfer and ring up member’s items, renew memberships, upgrade memberships, and get credits. (Accounting) Do daily reports, Count Money & enter it into the computer, Do the deposits, finalize paperwork, investigate overs and shorts, enter any cft’s, count the room, do chargebacks & retrieval request, get hourly sale analysis readings.

SSP America [Nov2015-Jan2016]

Contact: Chris (623)326-8755

Job title: Cashier/Barista

Description: I rang up members gave them change and receipts, made coffee, pastries, mochas, fraps, teas, etc.

Environmental Alternatives [Feb2014-July2014]

Contact: Asifia (530) 383-7433

Job title: Transporter and Supervisor/Monitor

Description: Pick up children and take them to visits, court, etc. Supervise the visits and do paperwork on how the visit went. Train new transporters how to pick up the children and how to do the trip log.

Bel Air [July 2012-May2013]

Contact: Silvia (916) 972-7150

Job title: Courtesy Clerk

Description: Bag groceries, restock merchandise, help customers to their cars, get carts, and floor sweeps.

Marie Calendars [Sep 2012-Jan 2013]

Contact: Sharron (916) 961-8571

Job title: Hostess/ Cashier

Description: Take customers to their seats, bring menus, and silverware. Stock the refrigerator and front case. Whip pies, grab to go orders, and ring customers up at the cash register.

Express [Sep 2011-Sep 2012]

Contact: Tanisha (916) 967-2008

Job title: Sales Associate

Description: Stock, Inventory, marketed merchandise, Greet customers at the front, cashier and floor-set (change manikins, and rearrange store areas).

Volunteer work [2006-current]

Contact: Kayla (916) 871-2222

Job Title: Volunteer

Description: I’ve volunteered many years for the El Camino Baptist food bank, VBS (Vacation Bible School), Sunday school teaching assistant. I also do homeless out reaches for Bay Side of South Sacramento Church.


Name                               Address                                     Phone

  1. Nkechi Nzerem Johnson    8110 Laguna Blvd Elk Grove, ca 95758           916-217-9905

  2. Stephanie Rubio     2241 Harverd Street Suit 100 Sacramento, ca 95815   209-403-4031

  3. Paula Wilson                   3360 El camino Ave Sacramento, Ca 95821     916-487-8242

  4. Patrice wright 3360 El camino Ave Sacramento, Ca 95821  (916) 385-3506

Awards & Certificates

Express (2011)

  1. Certificate for always meeting sales quota on my shift

  2. Certificate for up selling items. ( mostly clothing)


  • ID#: 105344
  • Location: Sacramento, CA , 95821

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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