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Regional Professional Services Manager - Diagnostic Imaging (Full Time - Days) - Sutter Health

Title: Regional Professional Services Manager - Diagnostic Imaging (Full Time - Days) POSITION SUMMARY: TheSMF Diagnostic Imaging Professional Services Regional Manageris responsible and accountable for program growth and development, and the day-to-day operations of the SMF/SMG professional diagnostic imaging service. Reporting Relationships: The Regional Manager reports to the Regional Executive, Diagnostic Imaging Services. The following positions report to the Regional Manager: Regional Diagnostic Imaging Coordinator, Administrative Assistant, and the Medical Transcription Specialists. MINIMUM POSITION REQUIREMENTS: Education: BA/BS degree required. Master's Degree is preferred. Experience: Clinical experience and medical group operations management experience in a healthcare setting and/or extensive radiology experience strongly preferred. Experience in group facilitation and leadership is required. Experience working in teams of diverse health care disciplines is required. Experience in analysis of clinical data is required. Demonstrated expertise in financial management, strategic and operational planning, and developing, implementing and monitoring new and existing programs, processes and practices. Budget preparation and planning Proven experience in developing and maintaining physician relationships. Proven ability to develop, implement and coordinate projects both independently and as a team effort. Medical office experience, including computerized scheduling, billing, and general office duties; and working collaboratively with physicians. Ability to communicate clearly with all levels of the organization; recognizing the diverse needs of patients, physicians, staff and the multiple Sutter affiliates. Knowledge: Knowledge of health care operations, both administrative and clinical services. Knowledge of legal requirements for regulation of physician practices. Knowledge of credentialing requirements. Excellent interpersonal skills to be able to tactfully direct the efforts of physicians and other health professionals towards performance improvement. Requires excellent verbal and written communication skills including facilitation and presentation skills. Establishing work processes, quality and productivity standards Knowledge of implementing and leading quality improvement programs and initiatives. Sufficient knowledge of HMO/PPO insurance programs; medical terminology; and billing processes. Special Skills/Equipment: Exhibits self-direction, independent judgment, discretion, building consensus and ability to work with teams. Ability to establish and maintain cooperative working relationships with physicians, senior executive management, directors, managers and care center staff. Ability to analyze, organize and prioritize multiple projects at multiple sites with minimal supervision is required. Demonstrated ability to implement new programs/projects, process improvement, and quality processes. Detail oriented and ability to meet aggressive timelines. Excellent oral communication, interpersonal and organizational skills. Ability to interact effectively with key internal and external constituents using collaboration, negotiation, and analytical problem resolution skills. Ability to plan, organize, set and execute objectives is required. Proficient with standard business computer software and programs. Source:

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