Behavioral Health Peer Specialist Program Manager
The PositionThere is an additional 3.
35% Management Differential which is added to the posted salary for this class.
This is a limited continuous filing exam.
Next filing cut-offs are at 5:
00 pm on:
6/23/2023, 7/21/2023, 8/18/2023, 9/15/2023 (final)Under general direction, the Behavioral Health Peer Specialist Program Manager develops, manages, and coordinates the peer advocacy program which provides support to a diverse population of consumers and families/caregivers receiving behavioral health services; ensures that the full scope of eligible services are received, makes policy and program recommendations based on the specific needs of consumers and families/caregivers, and makes policy and operational recommendations based on the experiences of consumers and families/caregivers; and coordinates assigned activities with other divisions, departments, outside agencies, and the general public.
Examples of Knowledge and AbilitiesKnowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Mental health and substance use disorders, treatment and recovery process Public and private agency services available for families, children, and adults with behavioral health and recovery challenges and caregivers/family members Crisis intervention techniques Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams Cultural and social factors affecting behavioral health and recovery Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities and meet critical deadlines Publicly acknowledge and share personal recovery experiences, and provide support to other persons-in-recovery Develop, monitor and interpret budgets and other financial documents Develop, implement, and maintain a peer services program for families, children, and adult consumers of Sacramento County Behavioral Health services Plan, manage, and complete complex work assignments Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Influence and persuade others to take a desired action and/or direction Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Provide culturally responsive services to consumers and families/caregivers Provide input and education to inform care team members about mental health, substance abuse disorders, the recovery model, and perspective on lived experience Develop, implement and maintain program reporting and satisfaction tools Represent and advocate for the consumer perspective within the behavioral health system Employment QualificationsMinimum QualificationsCurrently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer.
ANDSix years of full-time paid experience as a peer counselor or advocate forchildren/youth or adults receiving behavioral health services or for their families or caregivers.
Note:
If the word experience is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable.
Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
General QualificationsBackground/Criminal History:
The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No.
82-602, Personnel Policies, and applicable federal and state laws.
The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist.
For purposes of accessing criminal history information, the candidate will be fingerprinted.
A subsequent arrest notification may be obtained.
The County may also conduct a background check on the candidate prior to appointment to a position within this class.
The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.
5, Social Security Number verification, professional license/registration verification, military service information and driving history.
Information obtained in the course of this background check will be considered by the appointing authority in the selection process.
In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.
Driver's License:
A valid California Driver License, Class C or higher, shall be required at the time of appointment.
Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Certification/Training Requirement:
Incumbents in this class will be required to complete Federal or State required training and/or certification upon written notice from the appointing authority.
Failure to obtain or maintain the appropriate certification or training may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
Child and Elder Abuse Reporting:
Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting.
Physical Requirements:
Positions in this class require the incumbents to be able to lift boxes of outreach or other materials weighing up to 25 pounds without assistance.
Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Working Conditions:
Positions in this class may require the incumbents to:
Be exposed to emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations.
Work in dangerous, high crime areas of the community.
Work during non-routine hours, standby and/or callback.
Work outside in all types of climatic conditions including inclement, very hot and/or cold weather.
Probationary PeriodThe probationary period for this classification is six (6)months.
Application and Testing InformationAPPLICATIONQualified applicants are encouraged to apply immediately.
All applicants must complete and submit an online County of Sacramento employment application by 5:
00 PM on the posted cut-off date.
Clickhere to apply.
County of SacramentoDepartment of Personnel ServicesEmployment Services Division700 H Street, Room 4667Sacramento, CA 95814Phone (916) 874-5593; 7-1-1 California Relay Service email protected Inter-Office Mail Code:
09-4667www.
SacCountyJobs.
net Employment applications and all documentation requested in this announcement must be submitted by 5:
00 p.
m.
on the cut-off date.
Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser.
Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:
00 p.
m.
on the cut-off date.
Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
Application information must be current, concise and related to the requirements in this job announcement.
You may only apply for this recruitment once.
Duplicate and incomplete applications will be disqualified.
A resume may be included with your application, however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIREApplicants are required to provide a full and complete response to each supplemental question.
The Supplemental Questionnaire is located in the tab marked Supplemental Questions.
Please be descriptive in your response.
Note:
Responses of See Resume or See Application, or copy and paste of work experience are not qualifying responses and will not be considered.
Supplemental Questionnaires must be submitted by 5:
00 p.
m.
on the cut-off date.
Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser.
Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:
00 p.
m.
on the cut-off date.
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training.
Responses should be consistent with the information on your application and are subject to verification.
Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
If you have no experience, write no experience for the appropriate question.
For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted.
Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score.
While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.
FORMULA RATE EXAMINATION (Weighted 100%)All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.
This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience.
The candidate's application or other materials will not be included in this examination.
Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete.
The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.
All candidates competing in the testing process will receive written notice of their examination results by email.
Notices can also be accessed in their governmentjobs.
com inbox.
Applicants achieving a passing score will be placed on the eligible list in rank order.
The rank is determined by the test score attained from the examination.
FREQUENTLY ASKED QUESTIONSClickhere for Frequently Asked Questions (FAQ's)For information regarding County jobs www.
saccountyjobs.
net Recommended Skills Behavioral Medicine Business Development Coaching And Mentoring Communication Confidentiality Confrontational Skills Estimated Salary: $20 to $28 per hour based on qualifications.
35% Management Differential which is added to the posted salary for this class.
This is a limited continuous filing exam.
Next filing cut-offs are at 5:
00 pm on:
6/23/2023, 7/21/2023, 8/18/2023, 9/15/2023 (final)Under general direction, the Behavioral Health Peer Specialist Program Manager develops, manages, and coordinates the peer advocacy program which provides support to a diverse population of consumers and families/caregivers receiving behavioral health services; ensures that the full scope of eligible services are received, makes policy and program recommendations based on the specific needs of consumers and families/caregivers, and makes policy and operational recommendations based on the experiences of consumers and families/caregivers; and coordinates assigned activities with other divisions, departments, outside agencies, and the general public.
Examples of Knowledge and AbilitiesKnowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Mental health and substance use disorders, treatment and recovery process Public and private agency services available for families, children, and adults with behavioral health and recovery challenges and caregivers/family members Crisis intervention techniques Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams Cultural and social factors affecting behavioral health and recovery Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities and meet critical deadlines Publicly acknowledge and share personal recovery experiences, and provide support to other persons-in-recovery Develop, monitor and interpret budgets and other financial documents Develop, implement, and maintain a peer services program for families, children, and adult consumers of Sacramento County Behavioral Health services Plan, manage, and complete complex work assignments Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Influence and persuade others to take a desired action and/or direction Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Provide culturally responsive services to consumers and families/caregivers Provide input and education to inform care team members about mental health, substance abuse disorders, the recovery model, and perspective on lived experience Develop, implement and maintain program reporting and satisfaction tools Represent and advocate for the consumer perspective within the behavioral health system Employment QualificationsMinimum QualificationsCurrently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer.
ANDSix years of full-time paid experience as a peer counselor or advocate forchildren/youth or adults receiving behavioral health services or for their families or caregivers.
Note:
If the word experience is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable.
Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
General QualificationsBackground/Criminal History:
The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No.
82-602, Personnel Policies, and applicable federal and state laws.
The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist.
For purposes of accessing criminal history information, the candidate will be fingerprinted.
A subsequent arrest notification may be obtained.
The County may also conduct a background check on the candidate prior to appointment to a position within this class.
The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.
5, Social Security Number verification, professional license/registration verification, military service information and driving history.
Information obtained in the course of this background check will be considered by the appointing authority in the selection process.
In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.
Driver's License:
A valid California Driver License, Class C or higher, shall be required at the time of appointment.
Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Certification/Training Requirement:
Incumbents in this class will be required to complete Federal or State required training and/or certification upon written notice from the appointing authority.
Failure to obtain or maintain the appropriate certification or training may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
Child and Elder Abuse Reporting:
Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting.
Physical Requirements:
Positions in this class require the incumbents to be able to lift boxes of outreach or other materials weighing up to 25 pounds without assistance.
Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Working Conditions:
Positions in this class may require the incumbents to:
Be exposed to emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations.
Work in dangerous, high crime areas of the community.
Work during non-routine hours, standby and/or callback.
Work outside in all types of climatic conditions including inclement, very hot and/or cold weather.
Probationary PeriodThe probationary period for this classification is six (6)months.
Application and Testing InformationAPPLICATIONQualified applicants are encouraged to apply immediately.
All applicants must complete and submit an online County of Sacramento employment application by 5:
00 PM on the posted cut-off date.
Clickhere to apply.
County of SacramentoDepartment of Personnel ServicesEmployment Services Division700 H Street, Room 4667Sacramento, CA 95814Phone (916) 874-5593; 7-1-1 California Relay Service email protected Inter-Office Mail Code:
09-4667www.
SacCountyJobs.
net Employment applications and all documentation requested in this announcement must be submitted by 5:
00 p.
m.
on the cut-off date.
Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser.
Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:
00 p.
m.
on the cut-off date.
Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
Application information must be current, concise and related to the requirements in this job announcement.
You may only apply for this recruitment once.
Duplicate and incomplete applications will be disqualified.
A resume may be included with your application, however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIREApplicants are required to provide a full and complete response to each supplemental question.
The Supplemental Questionnaire is located in the tab marked Supplemental Questions.
Please be descriptive in your response.
Note:
Responses of See Resume or See Application, or copy and paste of work experience are not qualifying responses and will not be considered.
Supplemental Questionnaires must be submitted by 5:
00 p.
m.
on the cut-off date.
Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser.
Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:
00 p.
m.
on the cut-off date.
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training.
Responses should be consistent with the information on your application and are subject to verification.
Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
If you have no experience, write no experience for the appropriate question.
For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted.
Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score.
While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.
FORMULA RATE EXAMINATION (Weighted 100%)All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.
This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience.
The candidate's application or other materials will not be included in this examination.
Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete.
The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.
All candidates competing in the testing process will receive written notice of their examination results by email.
Notices can also be accessed in their governmentjobs.
com inbox.
Applicants achieving a passing score will be placed on the eligible list in rank order.
The rank is determined by the test score attained from the examination.
FREQUENTLY ASKED QUESTIONSClickhere for Frequently Asked Questions (FAQ's)For information regarding County jobs www.
saccountyjobs.
net Recommended Skills Behavioral Medicine Business Development Coaching And Mentoring Communication Confidentiality Confrontational Skills Estimated Salary: $20 to $28 per hour based on qualifications.
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