Quality Assurance Analyst
3.
6 Quick Apply Part-time 8 hours ago Full Job Description POSITION TITLE:
Quality Assurance Analyst REPORTS TO (TITLE):
Director of Performance Improvement & Risk Management Currently available:
Part-time DESCRIPTION OF POSITION:
Under the supervision of the Director of Performance Improvement & Risk Management, the Quality Assurance Analyst monitors and evaluates hospital-wide performance improvement (PI), quality and risk management programs.
This includes conducting research; analyzing, tracking, trending, and interpreting data; developing written reports; and facilitating related training programs to improve operational and program efficiencies, and other duties as assigned.
The Quality Assurance Analyst also serves as the Patient Ombudsmen in facilitating the facility's handling and response to patient complaints/grievances and satisfaction surveys.
KEY
Responsibilities:
Assist with data entry and compliance with regulatory standards as instructed.
Ensures data is collected on a timely basis.
Reviews and updates policies and procedures to ensure meet regulatory requirements, including, but not limited to The Joint Commission, CDPH, CMS.
Comparing policies and procedures against regulatory requirements.
Analyzes, tracks, trends, and interprets data to identify issues or potential areas of risk.
Develops and written narrative for data reports.
Keeps supervisor informed of all regular communications and reports.
Upholds the Organization's ethics and customer service standards.
Serves as the Patient Ombudsmen in facilitating the facility's handling and response to patient complaints/grievances and satisfaction surveys.
Performs related duties as assigned.
Requirements Education and Licensing:
Bachelor's Degree or higher from an accredited college university.
Preferred major in Business Administration, Health Administration, Public Administration, or a closely related field.
Knowledge and
Experience:
Behavioral Health and/or Hospital background preferred General knowledge of areas of psychiatric and chemical dependency treatment preferred.
Current CPR or ability to obtain within 30 days of hire.
Skills and Abilities:
Maintains confidentiality of patients at all times Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.
) Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Good judgment, problem solving and decision-making skills.
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
Ability to work in a fast-paced, expanding organization.
Physical Requirements:
While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer.
Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Vision:
see details of objects at close range.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
Lift up to fifteen (15) pounds.
Benefits Medical Vision Dental 401(k) $25,000 Life Insurance Policy is provided at no charge to the employee Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Quick Apply Part-time 8 hours ago Full Job Description POSITION TITLE:
Quality Assurance Analyst REPORTS TO (TITLE):
Director of Performance Improvement & Risk Management Currently available:
Part-time DESCRIPTION OF POSITION:
Under the supervision of the Director of Performance Improvement & Risk Management, the Quality Assurance Analyst monitors and evaluates hospital-wide performance improvement (PI), quality and risk management programs.
This includes conducting research; analyzing, tracking, trending, and interpreting data; developing written reports; and facilitating related training programs to improve operational and program efficiencies, and other duties as assigned.
The Quality Assurance Analyst also serves as the Patient Ombudsmen in facilitating the facility's handling and response to patient complaints/grievances and satisfaction surveys.
KEY
Responsibilities:
Assist with data entry and compliance with regulatory standards as instructed.
Ensures data is collected on a timely basis.
Reviews and updates policies and procedures to ensure meet regulatory requirements, including, but not limited to The Joint Commission, CDPH, CMS.
Comparing policies and procedures against regulatory requirements.
Analyzes, tracks, trends, and interprets data to identify issues or potential areas of risk.
Develops and written narrative for data reports.
Keeps supervisor informed of all regular communications and reports.
Upholds the Organization's ethics and customer service standards.
Serves as the Patient Ombudsmen in facilitating the facility's handling and response to patient complaints/grievances and satisfaction surveys.
Performs related duties as assigned.
Requirements Education and Licensing:
Bachelor's Degree or higher from an accredited college university.
Preferred major in Business Administration, Health Administration, Public Administration, or a closely related field.
Knowledge and
Experience:
Behavioral Health and/or Hospital background preferred General knowledge of areas of psychiatric and chemical dependency treatment preferred.
Current CPR or ability to obtain within 30 days of hire.
Skills and Abilities:
Maintains confidentiality of patients at all times Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.
) Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Good judgment, problem solving and decision-making skills.
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
Ability to work in a fast-paced, expanding organization.
Physical Requirements:
While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer.
Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Vision:
see details of objects at close range.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
Lift up to fifteen (15) pounds.
Benefits Medical Vision Dental 401(k) $25,000 Life Insurance Policy is provided at no charge to the employee Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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