Collector I
First US Community Credit Union First US Community Credit Union Sacramento, CA Sacramento, CA Full-time Full-time $20.
91 - $31.
37 an hour $20.
91 - $31.
37 an hour 10 days ago 10 days ago 10 days ago POSITION TITLE:
Collector I REPORTS TO:
Collections Manager PAY RANGE:
$20.
91/hour - $31.
37/hour, Non-Exempt, Dependent on experience Position Summary This position is responsible for developing and administering an effective delinquency control system with contact and follow up with members when share accounts are overdrawn and payments on loans and Visas are past due.
Must have basic knowledge of collection activities, skip tracing, repossession procedures, FDCPA, bankruptcy proceedings, and small claims activities.
Duties and Responsibilities Follows up on accounts listed in the negative and delinquent account queue(s).
Has the responsibility to properly notify and keep all members informed of the status of the negative and delinquent account(s) which he/she endorsed.
Keep a record of conversations, either by phone or in person, regarding account promises or solutions with members regarding their negative share account.
Maintains files on all accounts.
Consults with members in person by telephone or correspondence to resolve part due payment status.
Must recognize situations which may become severe, jeopardizing collateral or assets of the credit union.
Assists in the preparation of extension agreements, enters data in computer providing an alert for other member/credit union relations.
Considers accounts for small claims actions or civil actions.
Refers accounts to Senior Collector, Collections Supervisor, or Collection Manager for further review.
Has some knowledge of bankruptcies and subpoenas.
Ability to assist the Senior Collector, Collections Supervisor, or Collections Manager with preparing documents to support current cases.
Prepares and assists with paperwork for repossessions or accounts assigned for repossession.
Has the knowledge of the repossession procedures and process.
Is responsible for reviewing and working the negative share report monthly.
Has knowledge of the process of CPI.
Is able to communicate with members, the requirements by law and per the agreement to furnish insurance.
Is compliant with the collections procedures and records implemented by the Collections Manager and has knowledge of credit union policies and procedures in alternate departments.
Scan/image completed loan files, loan workups, and other documentation.
Includes verification of bar code information and audits of image quality and completeness.
Other duties and goals as assigned Education/Experience Requirements 1-2 years collection experience High School diploma or equivalent Must be bondable Knowledge of collection regulations, laws, policy and proper procedures Product policy and procedure knowledge Interpersonal Skills Written and verbal communication skills Problem solving ability Sales techniques Working Conditions/Physical Demands Work in an office environment requiring the use of office equipment, such as personal computers, printers, scanners and copy/fax machines.
Job Type:
Full-time Pay:
$20.
91 - $31.
37 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Work setting:
Office
Experience:
Collections:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
91 - $31.
37 an hour $20.
91 - $31.
37 an hour 10 days ago 10 days ago 10 days ago POSITION TITLE:
Collector I REPORTS TO:
Collections Manager PAY RANGE:
$20.
91/hour - $31.
37/hour, Non-Exempt, Dependent on experience Position Summary This position is responsible for developing and administering an effective delinquency control system with contact and follow up with members when share accounts are overdrawn and payments on loans and Visas are past due.
Must have basic knowledge of collection activities, skip tracing, repossession procedures, FDCPA, bankruptcy proceedings, and small claims activities.
Duties and Responsibilities Follows up on accounts listed in the negative and delinquent account queue(s).
Has the responsibility to properly notify and keep all members informed of the status of the negative and delinquent account(s) which he/she endorsed.
Keep a record of conversations, either by phone or in person, regarding account promises or solutions with members regarding their negative share account.
Maintains files on all accounts.
Consults with members in person by telephone or correspondence to resolve part due payment status.
Must recognize situations which may become severe, jeopardizing collateral or assets of the credit union.
Assists in the preparation of extension agreements, enters data in computer providing an alert for other member/credit union relations.
Considers accounts for small claims actions or civil actions.
Refers accounts to Senior Collector, Collections Supervisor, or Collection Manager for further review.
Has some knowledge of bankruptcies and subpoenas.
Ability to assist the Senior Collector, Collections Supervisor, or Collections Manager with preparing documents to support current cases.
Prepares and assists with paperwork for repossessions or accounts assigned for repossession.
Has the knowledge of the repossession procedures and process.
Is responsible for reviewing and working the negative share report monthly.
Has knowledge of the process of CPI.
Is able to communicate with members, the requirements by law and per the agreement to furnish insurance.
Is compliant with the collections procedures and records implemented by the Collections Manager and has knowledge of credit union policies and procedures in alternate departments.
Scan/image completed loan files, loan workups, and other documentation.
Includes verification of bar code information and audits of image quality and completeness.
Other duties and goals as assigned Education/Experience Requirements 1-2 years collection experience High School diploma or equivalent Must be bondable Knowledge of collection regulations, laws, policy and proper procedures Product policy and procedure knowledge Interpersonal Skills Written and verbal communication skills Problem solving ability Sales techniques Working Conditions/Physical Demands Work in an office environment requiring the use of office equipment, such as personal computers, printers, scanners and copy/fax machines.
Job Type:
Full-time Pay:
$20.
91 - $31.
37 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Work setting:
Office
Experience:
Collections:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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