Service Desk Coordinator
3.
4 Sacramento, CA Sacramento, CA Part-time Part-time $18 - $20 an hour $18 - $20 an hour 1 day ago 1 day ago 1 day ago Paul Mitchell The School Sacramento is seeking dedicated individuals to join our Service Desk Team.
The candidate must be able to provide excellent customer service as the front-line representative to guests coming into the student salon, as well as be able to mentor and assist future professionals that are currently enrolled in the educational program.
The individual must be pleasant and personable, have strong problem solving skills, have a positive attitude and be able to work flexible hours, including evenings.
Previous experience in the salon industry is a plus.
Candidate must be open to learning and adapting to our systems and culture and have an absolute passion for serving people.
Skills Required:
Possess total commitment to guest satisfaction Effective organizational skills, ability to multi-task and prioritize effectively Excellent written and verbal communication skills Ability to handle pressure and maintain composure in stressful situations Two years of previous experience in customer service or hospitality Outstanding personal appearance and friendly nature Reliable and punctual Strong computer skills and aptitude to learn new software applications Job
Responsibilities:
Welcome service guests, check-in and offer refreshments Prepare Guest Service Tickets Enter the Guest Information Cards, Service guest formulas and Guest Service Folios into computer system using Service Desk software (Millennium) Daily management of the Service Desk Operations, including handling of point-of-sale system and daily cash/credit card receipts Ensure Service completion and checkout Answer the telephone promptly; redirect callers to appropriate department; follow-up on voicemails Accurately book, change, confirm and cancel appointments Follow up on service guest challenges Product knowledge for sales and guest recommendations Mentor and assist students in service and retail skills
Qualifications:
Minimum of high school diploma or GED with at least two years of relevant experience Proven professional success working in retail sales and/or customer service roles Strong interpersonal skills and passion for serving others Compensation:
Compensation based on relevant experience and qualifications Job Type:
Part-time Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
25 - 30 per week Schedule:
Evening shift Monday to Friday Night shift No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Sacramento, CA Sacramento, CA Part-time Part-time $18 - $20 an hour $18 - $20 an hour 1 day ago 1 day ago 1 day ago Paul Mitchell The School Sacramento is seeking dedicated individuals to join our Service Desk Team.
The candidate must be able to provide excellent customer service as the front-line representative to guests coming into the student salon, as well as be able to mentor and assist future professionals that are currently enrolled in the educational program.
The individual must be pleasant and personable, have strong problem solving skills, have a positive attitude and be able to work flexible hours, including evenings.
Previous experience in the salon industry is a plus.
Candidate must be open to learning and adapting to our systems and culture and have an absolute passion for serving people.
Skills Required:
Possess total commitment to guest satisfaction Effective organizational skills, ability to multi-task and prioritize effectively Excellent written and verbal communication skills Ability to handle pressure and maintain composure in stressful situations Two years of previous experience in customer service or hospitality Outstanding personal appearance and friendly nature Reliable and punctual Strong computer skills and aptitude to learn new software applications Job
Responsibilities:
Welcome service guests, check-in and offer refreshments Prepare Guest Service Tickets Enter the Guest Information Cards, Service guest formulas and Guest Service Folios into computer system using Service Desk software (Millennium) Daily management of the Service Desk Operations, including handling of point-of-sale system and daily cash/credit card receipts Ensure Service completion and checkout Answer the telephone promptly; redirect callers to appropriate department; follow-up on voicemails Accurately book, change, confirm and cancel appointments Follow up on service guest challenges Product knowledge for sales and guest recommendations Mentor and assist students in service and retail skills
Qualifications:
Minimum of high school diploma or GED with at least two years of relevant experience Proven professional success working in retail sales and/or customer service roles Strong interpersonal skills and passion for serving others Compensation:
Compensation based on relevant experience and qualifications Job Type:
Part-time Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
25 - 30 per week Schedule:
Evening shift Monday to Friday Night shift No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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