Customer Contact Center Associate
Sacramento, CA Sacramento, CA Full-time Full-time $5,518 - $6,907 a month $5,518 - $6,907 a month 15 hours ago 15 hours ago 15 hours ago All The California Public Employees' Retirement System (CalPERS) is the nation's largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families.
Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation.
At CalPERS, we're committed to people - the people we serve, our team members, and the larger community around us.
CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.
Interview Dates:
Virtual interviews are anticipated to be held between (September 6th - 15th) Telework Information:
Remote:
this position is eligible for a full-time remote schedule, with a requirement to occasionally report to the office.
CalPERS seeks a customer service-oriented Associate Governmental Program Analyst (AGPA) in the Customer Experience Division (CXD), Customer Contact Center, Member Team.
Under the direction of the Staff Services Manager I, and working with division management, the Associate Governmental Program Analyst (AGPA) independently performs the more responsible, varied, and complex technical analytical duties to support CalPERS customer service goals and objectives and applies Public Employees' Retirement Law (PERL) and Public Employees' Medical Health Care Act (PEMHCA) provisions to provide assistance to active and retired members, employers, beneficiaries, and the general public.
Job Type:
Full-time Pay:
$5,518.
00 - $6,907.
00 per month
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Hybrid remote Work Location:
Hybrid remote in Sacramento, CA 95811.
Estimated Salary: $20 to $28 per hour based on qualifications.
Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation.
At CalPERS, we're committed to people - the people we serve, our team members, and the larger community around us.
CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.
Interview Dates:
Virtual interviews are anticipated to be held between (September 6th - 15th) Telework Information:
Remote:
this position is eligible for a full-time remote schedule, with a requirement to occasionally report to the office.
CalPERS seeks a customer service-oriented Associate Governmental Program Analyst (AGPA) in the Customer Experience Division (CXD), Customer Contact Center, Member Team.
Under the direction of the Staff Services Manager I, and working with division management, the Associate Governmental Program Analyst (AGPA) independently performs the more responsible, varied, and complex technical analytical duties to support CalPERS customer service goals and objectives and applies Public Employees' Retirement Law (PERL) and Public Employees' Medical Health Care Act (PEMHCA) provisions to provide assistance to active and retired members, employers, beneficiaries, and the general public.
Job Type:
Full-time Pay:
$5,518.
00 - $6,907.
00 per month
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Hybrid remote Work Location:
Hybrid remote in Sacramento, CA 95811.
Estimated Salary: $20 to $28 per hour based on qualifications.
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