SafeGround Client Support Associate (10:00 PM to 6:30 AM) Customer Service & Call Center - Sacramento, CA at Geebo

SafeGround Client Support Associate (10:00 PM to 6:30 AM)

Sacramento, CA Sacramento, CA Full-time Full-time $19 - $20 an hour $19 - $20 an hour 14 hours ago 14 hours ago 14 hours ago Job Title:
Client Support Associates (CSA) Outdoor Program:
SafeGround Safe Camping, Safe Parking Facilities Location:
Miller Park Reports To:
Site Supervisor(s) or Program Director FLSA Status:
Non-Exempt Revision Date:
June 2023 Full shifts available:
Monday 10:
00 PM to Friday OR Tuesday 10:
00PM to Saturday
Summary:
SafeGround is a sanctioned place for anyone who is experiencing homeless on the streets of Sacramento whether it is camping or sleeping in their vehicles.
Working as part of a team, CSAs will monitor and direct the clients in all areas of the campus.
CSAs are responsible for keeping safety watch, day and night, and performing conflict resolution should issues arise.
CSAs are to build a rapport and trust with clients in hopes to get them the resources and services they need in hope to end their cycle of homelessness! The FSC SafeGround is for adults 18 and over and the CSA staff will work mainly as lot attendants at various locations.
Essential Duties and
Responsibilities:
Specific duties may vary based on location and shift.
Other duties may be assigned.
Monitor and facilitate all clients who come in and out of the facility, including security checks to make sure weapons and drugs and/or paraphernalia are not on-site.
Monitoring and facilitating new clients to program rules and regulations.
Keep safety watch day and night and lead conflict resolution should issues requiring intervention arise.
Assist guests when needed.
Escalate to Management's attention any observed or suspected abuse and/or neglect of disabled individuals, dependent adults and elder/senior citizens.
Help clients access stored possessions (if any) and process their exit from the facility as required.
Distribute and serve lunch and dinner to clients on-site.
Receive, process, distribute and store donation items received from the public.
Assembles and disassembles tents, and facilitates the movement of client belongings from one location to another.
Performs facility cleaning and maintenance, which includes sanitizing and cleaning the dining area, showers, and camp site cleanup.
Regular, predictable attendance is required.
Writes clear and legible daily activity logs and incident reports.
Ability to get along and work effectively with others Ability to work outdoors in varying weather conditions.
Ability to walk in uneven terrain Supervisory
Responsibilities:
This job has no supervisory duties.
Job Type:
Full-time Pay:
$19.
00 - $20.
00 per hour
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Holidays Night shift Weekends as needed COVID-19 considerations:
First Step Communities has a vaccination policy requiring all staff to be vaccinated against COVID19.
Application Question(s):
Are you willing to work on the weekends? Did someone refer you to this job application? If so, please state their full name.
Do you have any friends and/or relatives who work at First Step Communities? If so, please state their full name.
Please provide a short answer on why you are interested in working with the homeless population.
(If you do not answer this, your application will be forfeited) Please give a paragraph or two on why you are fit for the Client Support Associate.
(If you do not answer this, your application will be forfeited) License/Certification:
Driver's License or Government ID (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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