Customer Contact Center Team Leader
Sacramento, CA Sacramento, CA Full-time Full-time $6,563 - $8,153 a month $6,563 - $8,153 a month 15 hours ago 15 hours ago 15 hours ago The California Public Employees' Retirement System (CalPERS) is the nation's largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families.
Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation.
At CalPERS, we're committed to people - the people we serve, our team members, and the larger community around us.
CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.
Telework Information:
This position is eligible for a full-time remote schedule, with a requirement to occasionally report to the office.
This is a Limited Term position for a duration of 12 months that may be extended up to 24 months and/or may become permanent.
Do you enjoy working in a fast-paced environment where challenging and rewarding work is the norm? Do you have a passion for developing analytical team members and helping CalPERS members? Do you enjoy working with teams and collaborating with peers? If you've answered yes to these questions, then you've found a position you'd be interested in exploring further! Our Customer Experience Division (CXD), Customer Contact Center (CCC) is currently seeking a full-time Staff Services Manager (SSM) I - Limited Term (LT) to oversee a team of CCC team members, providing coaching and mentoring to the team, and driving our CalPERS mission.
While the position is currently Limited Term, it may become permanent.
Under the general direction of a CCC SSM II, the SSM I responsibilities include working with Division Management to support the goals and objectives of the Division and the direct managing of the day-to-day operations of a CCC Unit.
Duties include personnel management with respect to hiring, training, assignments, employee performance, employee recognition, and other related areas of supervision to ensure a productive and cohesive work environment.
Job Type:
Full-time Pay:
$6,563.
00 - $8,153.
00 per month
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location:
Hybrid remote in Sacramento, CA 95811.
Estimated Salary: $20 to $28 per hour based on qualifications.
Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation.
At CalPERS, we're committed to people - the people we serve, our team members, and the larger community around us.
CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.
Telework Information:
This position is eligible for a full-time remote schedule, with a requirement to occasionally report to the office.
This is a Limited Term position for a duration of 12 months that may be extended up to 24 months and/or may become permanent.
Do you enjoy working in a fast-paced environment where challenging and rewarding work is the norm? Do you have a passion for developing analytical team members and helping CalPERS members? Do you enjoy working with teams and collaborating with peers? If you've answered yes to these questions, then you've found a position you'd be interested in exploring further! Our Customer Experience Division (CXD), Customer Contact Center (CCC) is currently seeking a full-time Staff Services Manager (SSM) I - Limited Term (LT) to oversee a team of CCC team members, providing coaching and mentoring to the team, and driving our CalPERS mission.
While the position is currently Limited Term, it may become permanent.
Under the general direction of a CCC SSM II, the SSM I responsibilities include working with Division Management to support the goals and objectives of the Division and the direct managing of the day-to-day operations of a CCC Unit.
Duties include personnel management with respect to hiring, training, assignments, employee performance, employee recognition, and other related areas of supervision to ensure a productive and cohesive work environment.
Job Type:
Full-time Pay:
$6,563.
00 - $8,153.
00 per month
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location:
Hybrid remote in Sacramento, CA 95811.
Estimated Salary: $20 to $28 per hour based on qualifications.
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