Kids Manager Job - (roseville, california)
Description Major Duties and Responsibilities Member Experience :
Greets and welcomes parents and children in a warm and friendly manner :
Exhibits outstanding customer service by developing positive relationships with members :
Articulates extensive knowledge of Life Time programs, products, services, policies, and procedures :
Ensures team members initiate, develop and maintain personalized relationships with members and their children :
Resolves child conflicts in a swift and professional manner :
Quickly and efficiently responds to member questions, comments, and concerns :
Execute 4 all club member events per year Sales and Promotion :
Ensures team members continually increase their knowledge of Life Time products, services, policies and procedures.
Financial and Budgetary :
Oversees department budget and participates in the annual planning process Managerial and Supervisory :
Plans programming for all areas of the Academy :
Manages Coordinators, observes and evaluates various program including:
:
PlaySpace (Toddler) Programming :
Birthday Parties :
Summer Camps :
Rock Climbing programs and Open Climbing :
Trains coordinators and team members through shadowing instructors, orientation, direction, and feedback :
Coaches and counsels Coordinators and team members :
Recruits and interviews Coordinators and approvals final hires for frontline team members :
Ensure program audits are completed and documented monthly Responsibilities of All Positions :
Supports and articulates the Life Time Mission statement :
Adheres to company policies and procedures :
Ensures cleanliness of the club using all 5 senses:
:
Sight to ensure club is neat and orderly :
Sound to ensure music/sound levels are appropriate :
Touch to ensure floors, countertops, etc are clean and dry :
Taste to ensure the food and beverages in the caf are up:
to:
standards :
Smell to ensure the club is fresh and order free Customer Service:
:
Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers
Qualifications Education:
:
Four:
year college degree in early childhood development, recreation management, or related f Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Greets and welcomes parents and children in a warm and friendly manner :
Exhibits outstanding customer service by developing positive relationships with members :
Articulates extensive knowledge of Life Time programs, products, services, policies, and procedures :
Ensures team members initiate, develop and maintain personalized relationships with members and their children :
Resolves child conflicts in a swift and professional manner :
Quickly and efficiently responds to member questions, comments, and concerns :
Execute 4 all club member events per year Sales and Promotion :
Ensures team members continually increase their knowledge of Life Time products, services, policies and procedures.
Financial and Budgetary :
Oversees department budget and participates in the annual planning process Managerial and Supervisory :
Plans programming for all areas of the Academy :
Manages Coordinators, observes and evaluates various program including:
:
PlaySpace (Toddler) Programming :
Birthday Parties :
Summer Camps :
Rock Climbing programs and Open Climbing :
Trains coordinators and team members through shadowing instructors, orientation, direction, and feedback :
Coaches and counsels Coordinators and team members :
Recruits and interviews Coordinators and approvals final hires for frontline team members :
Ensure program audits are completed and documented monthly Responsibilities of All Positions :
Supports and articulates the Life Time Mission statement :
Adheres to company policies and procedures :
Ensures cleanliness of the club using all 5 senses:
:
Sight to ensure club is neat and orderly :
Sound to ensure music/sound levels are appropriate :
Touch to ensure floors, countertops, etc are clean and dry :
Taste to ensure the food and beverages in the caf are up:
to:
standards :
Smell to ensure the club is fresh and order free Customer Service:
:
Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers
Qualifications Education:
:
Four:
year college degree in early childhood development, recreation management, or related f Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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