Store Systems Engineer III - (rocklin, california)
Requisition Number:
SS:
4676 Area of Interest:
Information Technology Division:
Corporate Shared Service Position Type:
Full Time ESSENTIAL FUNCTIONS Work with technicians to install server and workstation hardware remotely.
Participates in site preparation for complex store installations.
Performs automated software and parm file rollouts.
Works on Baseline or Capital projects, works under Project Manager or works independently.
Performs operations with system maintenance, service restoration, security administration, system repairs, and configuration changes.
Assists with scheduling these activities.
Performs changes to the store LAN switches to troubleshoot and repair store network issues with connectivity issues, data security, DNS, DHCP, and WiFi.
Maintain and manages the service accounts for the STORES.
WSGC domain Resolves security issues.
Monitors and tests hardware and configurations to ensure optimal performance per established objectives.
Plays a role in capacity planning and performance modeling and monitoring for the store systems.
Escalates any unresolved problems to subject matter expert, vendor or manager.
Documents installation procedures for applications.
Assists in documenting the network.
Creates and maintains detailed documentation regarding the store systems and their functions.
Becomes familiar with store hardware/software applications used by Williams Sonoma, Pottery Barn, and West Elm.
Assists in the formulation of schedules for maintenance activities.
Maintains relationships with external suppliers and vendors.
Performs other duties as assigned.
REQUIREMENTS and QUALIFICATIONS REQUIREMENTS/
Qualifications:
BA/BS degree in computer science, information systems or other related field or equivalent work experience.
5:
7 years of related work experience.
Proficient in Windows operating systems XP/7/8/2003/2008/2012 installation, configuration and support.
(Linux and Apple iOS is a plus.
) Proficient in Desktop Server Storage Proficient in remote deployment, sysprep.
exe, ghost, Hyper:
V, and automated device drivers installation Proficient in SAP Afaria, Symantec Altiris, Ghost, Microsoft Deployment Toolkit (MDT), and Microsoft SCCM Ability to work on project as a team member or alone as deemed necessary.
Must possess excellent communication skills and must keep management appraised of issues and problems and their resolution.
Ability to support key business critical systems on a 24x7 rotation basis.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
SS:
4676 Area of Interest:
Information Technology Division:
Corporate Shared Service Position Type:
Full Time ESSENTIAL FUNCTIONS Work with technicians to install server and workstation hardware remotely.
Participates in site preparation for complex store installations.
Performs automated software and parm file rollouts.
Works on Baseline or Capital projects, works under Project Manager or works independently.
Performs operations with system maintenance, service restoration, security administration, system repairs, and configuration changes.
Assists with scheduling these activities.
Performs changes to the store LAN switches to troubleshoot and repair store network issues with connectivity issues, data security, DNS, DHCP, and WiFi.
Maintain and manages the service accounts for the STORES.
WSGC domain Resolves security issues.
Monitors and tests hardware and configurations to ensure optimal performance per established objectives.
Plays a role in capacity planning and performance modeling and monitoring for the store systems.
Escalates any unresolved problems to subject matter expert, vendor or manager.
Documents installation procedures for applications.
Assists in documenting the network.
Creates and maintains detailed documentation regarding the store systems and their functions.
Becomes familiar with store hardware/software applications used by Williams Sonoma, Pottery Barn, and West Elm.
Assists in the formulation of schedules for maintenance activities.
Maintains relationships with external suppliers and vendors.
Performs other duties as assigned.
REQUIREMENTS and QUALIFICATIONS REQUIREMENTS/
Qualifications:
BA/BS degree in computer science, information systems or other related field or equivalent work experience.
5:
7 years of related work experience.
Proficient in Windows operating systems XP/7/8/2003/2008/2012 installation, configuration and support.
(Linux and Apple iOS is a plus.
) Proficient in Desktop Server Storage Proficient in remote deployment, sysprep.
exe, ghost, Hyper:
V, and automated device drivers installation Proficient in SAP Afaria, Symantec Altiris, Ghost, Microsoft Deployment Toolkit (MDT), and Microsoft SCCM Ability to work on project as a team member or alone as deemed necessary.
Must possess excellent communication skills and must keep management appraised of issues and problems and their resolution.
Ability to support key business critical systems on a 24x7 rotation basis.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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